Free information about Negotiation and communication http://e-articles.info/e/s/s/Negotiation-and-communication/ en-us E-articles.info 2006 - 2009 Massachusetts employers will apparently be required to continue funding the state Medical Security Plan for unemployed workers while also paying a refundable 65 percent subsidy for COBRA benefits included in the economic stimulus bill signed by President Obama Tuesday. AIM has learned that despite exhaustive efforts by Massachusetts officials to integrate the two programs, employers will end up funding two programs intended to deliver health insurance benefits to people who lose their jobs. The overlap of the state and federal health insurance programs is just one of a raft of complex issues for employers emerging from the $789 billion stimulus measure... by spravka.ua http://e-articles.info/e/a/title/Stimulus-COBRA-Subsidy-Leaves-Employers-Seeing-Double/ http://e-articles.info/e/a/title/Stimulus-COBRA-Subsidy-Leaves-Employers-Seeing-Double/ Fri, 23 Oct 2009 00:33:17 GMT We've all been there.  You walk into a bank, restaurant, or store and suddenly feel it, that vague sensation that all is not well.  It drips from the ceilings and sits in puddles on the floor... by Roxanne Emmerich http://e-articles.info/e/a/title/How-to-Turn-the-Dysfunctional-Workplace-into-an-Environment-Where-People-Actually-Want-to-Work/ http://e-articles.info/e/a/title/How-to-Turn-the-Dysfunctional-Workplace-into-an-Environment-Where-People-Actually-Want-to-Work/ Sat, 18 Jul 2009 01:41:22 GMT Execution is everything.  Plan all you want, dream all you can, then turn that key or you've accomplished nothing.  Execution is what separates those with lofty ideas from those who end up winning the game... by Roxanne Emmerich http://e-articles.info/e/a/title/How-True-Leaders-Execute-Plans-Without-Fail-and-Celebrate-Their-Victories/ http://e-articles.info/e/a/title/How-True-Leaders-Execute-Plans-Without-Fail-and-Celebrate-Their-Victories/ Sat, 18 Jul 2009 02:49:27 GMT Unmotivated employees have rightly been called "the black holes of the business universe."  Fortunately, motivation is not something a person is born with or without.  Applying these Ten Commandments can go a long way to helping existing employees find their motivation... by Roxanne Emmerich http://e-articles.info/e/a/title/10-Workplace-Motivation-Commandments-That-All-Leaders-MUST-Follow-/ http://e-articles.info/e/a/title/10-Workplace-Motivation-Commandments-That-All-Leaders-MUST-Follow-/ Sat, 21 Mar 2009 03:57:32 GMT   Conflicts in the Workplace: Top 10 Workplace Dysfunctions -- And How to TERMINATE Them   The dysfunctional workplace is a killer.  Untreated it will kill off your customer base, your profits, and your joy for living as surely as anything.   As managers, leaders and top executives within your organization you've got to kill the conflicts in your workplace first before dysfunction takes hold... by Roxanne Emmerich http://e-articles.info/e/a/title/Conflicts-in-the-Workplace:-Top-10-Workplace-Dysfunctions-And-How-to-TERMINATE-Them/ http://e-articles.info/e/a/title/Conflicts-in-the-Workplace:-Top-10-Workplace-Dysfunctions-And-How-to-TERMINATE-Them/ Mon, 09 Mar 2009 04:23:37 GMT Suddenly you get that phone call in response to your application that you are invited for an interview. Prepare yourself for information about the company, think of questions and questionable answers to the questions that they may make. There is a difference between what you can ask for a first or second interview... by tao edward http://e-articles.info/e/a/title/From-interview-to-contract/ http://e-articles.info/e/a/title/From-interview-to-contract/ Sat, 07 Mar 2009 05:31:42 GMT By Siraj Ahmed of Kasem, Ko & Ahmed Rights to Terminate Generally, an owner or contractor can properly terminate a contract in one of two scenarios. First, if a contract term provides a right of termination, then termination pursuant to this term is proper. Second, termination is proper where the other party commits a material breach of contract... by Siraj Ahmed of Kasem http://e-articles.info/e/a/title/Breaking-Up-is-Hard-to-Do:-Termination-Rights-of-Owners-and-Contractors/ http://e-articles.info/e/a/title/Breaking-Up-is-Hard-to-Do:-Termination-Rights-of-Owners-and-Contractors/ Tue, 10 Feb 2009 06:39:47 GMT As the world of business becomes increasingly global and homogenous, cultural differences have faded into the background or even disappeared altogether. It seems then that if a concept is able to be taught, it would stand to reason that the concept could be simply translated into other languages and taught on a global scale. All members of a working society would understand new methodologies and systems in the same manner and would be able to begin using new information right away to further the productivity of the business... by Dr. Linda Eagle http://e-articles.info/e/a/title/What-Works-for-Some-Does-Not-Work-for-All:-The-Need-for-Cross-Culturalization-in-the-Workplace/ http://e-articles.info/e/a/title/What-Works-for-Some-Does-Not-Work-for-All:-The-Need-for-Cross-Culturalization-in-the-Workplace/ Fri, 26 Dec 2008 07:47:52 GMT Delivering difficult employee feedback is often an uncomfortable and sometimes challenging task for any supervisor. However, two-way communication with an employee regarding their performance opportunities and challenges is not only a critical step in the Progressive Disciplinary Process, it is essential to the employee’s ability to succeed. When preparing for an employee performance conversation, utilizing a structured coaching model may prove beneficial... by Matt Argano http://e-articles.info/e/a/title/Underperforming-Employees-in-the-Workplace/ http://e-articles.info/e/a/title/Underperforming-Employees-in-the-Workplace/ Thu, 07 Feb 2008 08:55:57 GMT One of the main tenets of the IAM is that it is an assessment, not an audit or an inspection. These terms usually carry a bad connotation of distrust, whether on the side of the auditors or the audited, and generally both. There are key differences between the two concepts, and it often helps to ensure that everyone understands those differences... by Sean Martin http://e-articles.info/e/a/title/-Differences-Between-Assessment-and-Audit/ http://e-articles.info/e/a/title/-Differences-Between-Assessment-and-Audit/ Thu, 24 Jan 2008 09:23:15 GMT A few metaphors for thinking about these different techniques is to think of them as a set of tools in a toolbox, a collection of healing plants in a garden, or a selection of software for carry out different tasks. Whatever the metaphor, these are basically a repertoire of techniques you can draw on separately or together to help you better understand what's going on and what to do about it. The tools in this repertoire include: Visualizing Possible Options and Outcomes Visualization or mental imaging is an extremely powerful way of looking at a situation... by Ema Klein http://e-articles.info/e/a/title/How-to-Improve-Relationships-at-Work/ http://e-articles.info/e/a/title/How-to-Improve-Relationships-at-Work/ Sun, 11 Nov 2007 10:31:20 GMT In today’s day and age of e-mail, Blackberrys and text messaging, business environments are relying on technological advances to facilitate communication. Certainly, operations have become more efficient. However, are interactions becoming more effective as a result? Continuing to develop interpersonal communication skills is never something that should take a back seat... by Andrew Brown http://e-articles.info/e/a/title/5-Tips-To-Improve-Your-Business-Communications/ http://e-articles.info/e/a/title/5-Tips-To-Improve-Your-Business-Communications/ Mon, 05 Nov 2007 11:39:25 GMT Communication between the people in an organization may not always be in the form of words, signs, signals and symbols; 'Silence' is also a media to communicate in a business environment.  Generally speaking, Silence means assent.  But communicating through Silence may be a positive or a negative approach depending on the situations and the individuals... by Ms.Thamaraiselvi http://e-articles.info/e/a/title/Silence:-The-state-of-being-quiet/ http://e-articles.info/e/a/title/Silence:-The-state-of-being-quiet/ Tue, 17 Jul 2007 12:47:30 GMT In 24 years of teambuilding with groups I have interviewed many executives as they contemplate the decision to hold some type of team development program. From shorter, lighter, fun programs to in-depth interventions for really stuck teams the goals for team building vary widely or can often be inadequately defined. Most clients are not team building experts and so speak of the symptoms of bad teamwork; lack of communication, lack of trust, redundancy of effort, or lack of progress where it is needed most because this or that workgroup is not 'getting along'... by Bart Allen Berry http://e-articles.info/e/a/title/Common-Reasons-for-Team-Building/ http://e-articles.info/e/a/title/Common-Reasons-for-Team-Building/ Wed, 11 Jul 2007 13:55:35 GMT Before admitting you into partnership, a customer manager screens you through a checklist like this: What is the reward - can they produce what they propose within the time they have proposed it? How much will it cost to educate them in my operation? How much disruption will it cause if I bring them in? What is the most likely interruption to my people's productivity? What is the risk of sharing my priorities and proprietary objectives with them? You can predict your own partnerability by evaluating yourself against a profile of the critical success factors of partnerable consultative sellers: Gains rewards by rewarding others, credits others for their contributions, likes to mentor others and leave them improved. Negotiates by presenting options for the single best solution. Asks "What if?" rather than tells "What-to... by Alan Gilmore http://e-articles.info/e/a/title/Predicting-Business-Partnerability/ http://e-articles.info/e/a/title/Predicting-Business-Partnerability/ Tue, 03 Jul 2007 14:23:40 GMT Your successis primarily a result of your initiative, hard work, knowledge, and skills. But it is also dependent on the people around you. They can choose to make your worklife pleasant, or they can strive to make it miserable... by Daniela O. http://e-articles.info/e/a/title/Developing-Relationships-with-Co-workers/ http://e-articles.info/e/a/title/Developing-Relationships-with-Co-workers/ Mon, 11 Jun 2007 15:31:45 GMT Office politics is characterized by infighting, power plays, hidden agendas, manoeuvring, and pettiness. If unchecked, it can have disastrous consequences on morale and an organization's ability to meet its mandate. Here are some guidelines to help you cope: Recognize that no organization is free of politics... by Remi Suarez http://e-articles.info/e/a/title/Politics-in-the-Office:-A-Survival-Guide/ http://e-articles.info/e/a/title/Politics-in-the-Office:-A-Survival-Guide/ Fri, 08 Jun 2007 16:39:50 GMT Behaving with courtesy and consideration for others helps to keep morale up so people can focus on real tasks instead of being angry at each other. Here are a few ideas to make life more pleasant in the office:   Don't jam the copier and then slide away. Take out the coloured paper you were using in the copier and replace it with white paper... by Nicole Kline http://e-articles.info/e/a/title/How-to-make-life-more-pleasant-in-the-office/ http://e-articles.info/e/a/title/How-to-make-life-more-pleasant-in-the-office/ Wed, 06 Jun 2007 17:47:55 GMT Negotiation is the agreement style that partners use. It is designed to make sure that every partner wins something and that no partner loses everything. If any of the partners come away without a win, they have not been negotiated with; they have been commandeered... by Alan Gilmore http://e-articles.info/e/a/title/Agreeing-Through-Negotiation/ http://e-articles.info/e/a/title/Agreeing-Through-Negotiation/ Wed, 06 Jun 2007 18:55:15 GMT Preventing a conflict from happening is much better than having to deal with one that has occurred. Here's how to avoid conflict and maintain harmonious relationships with co-workers: Avoid being continuously judgemental of others. Judge them by their actions and results, rather than by who they are... by Kennith Crosby http://e-articles.info/e/a/title/Conflict-Prevention/ http://e-articles.info/e/a/title/Conflict-Prevention/ Tue, 05 Jun 2007 19:23:20 GMT The best executives are those that have the sense to pick good people. With an increased emphasis on teamwork, you will be called upon to co-operate and share the workload. From time to time, you can ask someone to assist by taking on an activity that you have done up to this point... by Carl Wilson http://e-articles.info/e/a/title/Delegation/ http://e-articles.info/e/a/title/Delegation/ Tue, 05 Jun 2007 20:31:25 GMT Conflict about ideas is good. It creates new opportunities to explore options that can lead to improvement. But conflict between people is harmful... by Kennith Crosby http://e-articles.info/e/a/title/Conflict-Between-You-and-Others/ http://e-articles.info/e/a/title/Conflict-Between-You-and-Others/ Sun, 03 Jun 2007 21:39:30 GMT The outcome of a negotiation can be win-win, win-lose, or lose-lose. Sometimes you strive for a win-lose, such as when you buy a car or a home (it is hoped that you win and the seller loses). But at work, a win-lose attitude with your boss or peers will come back to haunt you... by George Reeder http://e-articles.info/e/a/title/Negotiation-Tactics/ http://e-articles.info/e/a/title/Negotiation-Tactics/ Fri, 01 Jun 2007 22:47:35 GMT Organizations today are using empowered teams to deliver services better, cheaper, and faster than those in traditional hierarchical work-places. In such environments, people are more responsible for everything, including their relationships with each other. With traditional managers fast disappearing, you can expect to be called upon to mediate differences that emerge between your associates... by Kennith Crosby http://e-articles.info/e/a/title/Conflict-Mediation/ http://e-articles.info/e/a/title/Conflict-Mediation/ Wed, 30 May 2007 23:55:40 GMT Winning commitment to a project is a real challenge, especially when you are dealing with a team of your peers. Here are some approaches to get them to buy into the process: Make sure you know exactly what commitment is required before you try to sell the project to your team. If you are confused about it, you will lose credibility with the group... by Carie M. McCabe http://e-articles.info/e/a/title/Commitment:-Team/ http://e-articles.info/e/a/title/Commitment:-Team/ Sun, 27 May 2007 01:23:45 GMT The workplace has become a melting pot for people of different cultures. Understanding and appreciating the diversity will become a source of motivation and enjoyment for you. Failing to respect other people's differences will lead to hostility, tension, and unhappiness... by Nicole Kline http://e-articles.info/e/a/title/How-to-take-advantage-of-working-in-a-multicultural-environment/ http://e-articles.info/e/a/title/How-to-take-advantage-of-working-in-a-multicultural-environment/ Sun, 27 May 2007 02:31:50 GMT Every decision maker can be considered as a fraction. The denominator is always the same: common needs and aspirations. Every numerator, though, is exceptional; numerators are composed of individual differences... by Alan Gilmore http://e-articles.info/e/a/title/Separating-Partners-From-Nonpartners/ http://e-articles.info/e/a/title/Separating-Partners-From-Nonpartners/ Sun, 20 May 2007 03:39:55 GMT Purpose Project closeout meetings, like project kickoff meetings, may be internal or external. The external closeout meeting is designed to affirm that the customer’s deliverables have been produced and accepted, while the internal closeout meeting is designed to ensure that administrative issues have been addressed and that the organizational resources are free to return to their other duties. The agenda for each must be modified to serve the proper purpose... by Joel Litherald http://e-articles.info/e/a/title/Closeout-Meeting-Agenda/Key-Review-Meeting-Agenda/ http://e-articles.info/e/a/title/Closeout-Meeting-Agenda/Key-Review-Meeting-Agenda/ Tue, 08 May 2007 04:47:15 GMT Videoconferencing Many organizations have sufficient bandwidth to conduct videoconferences over the Internet, and some that have not yet reached that point have access via direct lines with videoconferencing centers in other cities or other facilities. The videoconference should be used when (because of graphics, presentation content, or physical disability) a teleconference would be insufficient to meet the need. Videoconferences generally require a higher level of rehearsal and testing than other communications tools, because the technology is relatively unfamiliar to most users... by Timms David http://e-articles.info/e/a/title/Video-Technologies-in-Communication/ http://e-articles.info/e/a/title/Video-Technologies-in-Communication/ Mon, 30 Apr 2007 05:55:20 GMT Most of the other media discussed up to this point have been the type that can be captured in documents, paper, and virtual forms. The remaining media are verbally oriented, but are frequently supported by paper tools (as project status meetings are supported by the project status report). This section focuses on the oral aspects of the media, rather than the documentation that supports it... by Timms David http://e-articles.info/e/a/title/Traditional-Verbal-Communications-Media/ http://e-articles.info/e/a/title/Traditional-Verbal-Communications-Media/ Tue, 17 Apr 2007 06:23:25 GMT From time to time, your performance may not meet the expectations of your boss and you could be made aware of your shortcomings. It is better that this is done informally at your workstation or more formally in your boss's office. This is preferable to having poor performance documented and kept in your file, as may happen in a performance appraisal or, worse still, a disciplinary interview... by Kennith Crosby http://e-articles.info/e/a/title/Counselling-Interview/ http://e-articles.info/e/a/title/Counselling-Interview/ Mon, 16 Apr 2007 07:31:30 GMT Reports The word report has its roots in Latin, meaning "to carry back." Reports are designed to carry back an account of what has happened, and may range from a simple paragraph on project activity to a multivolume analysis of how the project evolved and an interpretation of that information. The common thread that they should share is that their objective is to carry back accurate information about what has transpired... by Timms David http://e-articles.info/e/a/title/Traditional-Written-Communications-Media/ http://e-articles.info/e/a/title/Traditional-Written-Communications-Media/ Sun, 08 Apr 2007 08:39:35 GMT What do meetings that one experienced as valuable to attend — meetings one keeps going back to — have in common? Here are some responses people gave in a survey for a project post-mortem: - The meetings address issues of concern. - It is important to get everyone face to face, but also limit the time spent doing so. - Everyone gets the same information... by Luk M. http://e-articles.info/e/a/title/How-to-make-meetings-a-valuable-communication-tool/ http://e-articles.info/e/a/title/How-to-make-meetings-a-valuable-communication-tool/ Sun, 25 Mar 2007 09:47:40 GMT Meeting participants will feel more comfortable, if: - A meeting adheres to a common format. - The facilitator provides guidance. - The facilitator uses context-free questions to solicit needs and feelings... by Luk M. http://e-articles.info/e/a/title/How-to-make-meeting-participants-feel-confortable/ http://e-articles.info/e/a/title/How-to-make-meeting-participants-feel-confortable/ Sun, 25 Mar 2007 10:55:45 GMT For project meetings to serve as communication and coordination tools they have to achieve the following goals: - Inform project members - Provide opportunities to contribute expertise and knowledge - Achieve agreement and support for the outcome To attain these goals this article has focused on three aspects of meetings: 1. A well-defined purpose 2. A tangible outcome 3... by Luk M. http://e-articles.info/e/a/title/USING-PROJECT-MEETINGS-AS-SUCCESSFUL-COORDINATION-TOOLS/ http://e-articles.info/e/a/title/USING-PROJECT-MEETINGS-AS-SUCCESSFUL-COORDINATION-TOOLS/ Wed, 28 Feb 2007 11:23:50 GMT Review the following questions and check the ones that can be answered with a “yes.” - Have you attended meetings where you did not get the information you needed? - Have you attended meetings where the atmosphere was hostile or abusive? - Have you attended meetings where most of the decisions were postponed? - Have you attended meetings where the purposes was unclear? In all the cases where the answer was a yes, the meeting was not an effective coordination tool.... by Luk M. http://e-articles.info/e/a/title/WHAT-IS-WRONG-WITH-MEETINGS/ http://e-articles.info/e/a/title/WHAT-IS-WRONG-WITH-MEETINGS/ Fri, 02 Feb 2007 12:31:55 GMT Dealing with conflict and differences is rarely an easy task. Barriers to creative negotiation can be numerous and are often the saboteurs of a potential sale. Remember: your goal is to reach win-win-win-win settlements with qualified customers... by Lenon Dave http://e-articles.info/e/a/title/The-Five-Principles-of-Creative-Negotiation/ http://e-articles.info/e/a/title/The-Five-Principles-of-Creative-Negotiation/ Thu, 04 Jan 2007 13:39:15 GMT Lazy listening is enormously costly to our success. Most of us think we are good listeners, but that overconfidence may be the reason for our downfall. Nothing puts a sales call in jeopardy faster than poor, inattentive listening... by Okojie Pedro http://e-articles.info/e/a/title/Reasons-Why-We-Are-Poor-Listeners/ http://e-articles.info/e/a/title/Reasons-Why-We-Are-Poor-Listeners/ Sun, 17 Dec 2006 14:47:20 GMT One of the main objectives of companies in general, and startups in particular, is to navigate the company to a path of rapid growth that will enhance its profits and establish its financial stability. Since the development of products is based primarily on the human factor, the recruitment of talented employees and enhancing their bonding with the company are crucial elements on the road to the company's success. As in any field, companies, including startups, also seek to compensate their employees in order to bring out the best in them: industriousness, identification, loyalty, etc... by George Tuckson http://e-articles.info/e/a/title/Employee-Compensation-in-the-Technology-Segments/ http://e-articles.info/e/a/title/Employee-Compensation-in-the-Technology-Segments/ Mon, 11 Dec 2006 15:55:25 GMT Over and above the monetary compensation, many companies invest considerable efforts in creating a work environment that will bond the employees with the company and encourage them to stay with it. Recruiting a talented employee is only the first stage in the battle to keep him or her with the company. In times of prosperity on the capital market the demand for good workers is high, thus increasing the turnover rate of employees... by George Tuckson http://e-articles.info/e/a/title/Incentives-to-Tie-Employees-to-the-Company/ http://e-articles.info/e/a/title/Incentives-to-Tie-Employees-to-the-Company/ Sat, 09 Dec 2006 16:23:30 GMT Job Descriptions and Requirements Many positions naturally demand certain requirements with respect to education, experience, and qualifications. For instance, it is customary for CFOs (Chief Financial Officers) to be qualified in accounting and finance and usually to have an MBA. However, in many cases, companies define prerequisites that are not essential to the nature of the position, but are rather the result of norms... by George Tuckson http://e-articles.info/e/a/title/Employee-Recruiting/ http://e-articles.info/e/a/title/Employee-Recruiting/ Wed, 23 Aug 2006 17:31:35 GMT People in sales jobs tend to have strong sales skills and product knowledge. Those skills are essential for success in a sales job, but good people skills are just as important. The more you want to influence people, the more you need a good balance between sales and people skills... by Okojie Pedro http://e-articles.info/e/a/title/Skills-Needed-by-People-in-Sales-Jobs/ http://e-articles.info/e/a/title/Skills-Needed-by-People-in-Sales-Jobs/ Sun, 13 Aug 2006 18:39:40 GMT Differentiation determines why one product or service sells for more than another. People ask about price because it is a common denominator and easy to understand. But if people are only concerned with price, it is because they don’t see the difference between one product and the next... by Okojie Pedro http://e-articles.info/e/a/title/How-To-Negotiate-Price/ http://e-articles.info/e/a/title/How-To-Negotiate-Price/ Sat, 12 Aug 2006 19:47:45 GMT You may work with remotely located people who are supporting you on a customer solution. Working with people at a distance presents its own unique set of challenges. The advent of E-mail, instant messaging, cell phones, and audio and video teleconferencing have given us more efficient means of managing at a distance when compared to the more limited means that still may be useful—namely, travel in person, the phone, fax, or letters... by Okojie Pedro http://e-articles.info/e/a/title/Manage-Multiple-Customer-Priorities-while-Working-from-a-Distance/ http://e-articles.info/e/a/title/Manage-Multiple-Customer-Priorities-while-Working-from-a-Distance/ Thu, 03 Aug 2006 20:55:50 GMT