In: Categories » Internet » Affiliates and Ecommerce » Sociotechnical Issues with E Business
|
It is essential to consider people factors right from the onset of e-business innovation and not after implementation, as it usually happens. Human resource justification needs should be considered alongside technological justification. Proper planning of staffing, new job design, training, reward system, gain sharing, security issues and access to data, and employee management relationship is required before implementing e-business. Important sociotechnical issues to consider include training, staffing and new job designs, technology integration, project team and leader. a. TrainingEducation and training act as the catalyst for changes that accompany new technologies and innovations. It also constitutes an essential basis for employee empowerment. Trained employees are significantly better problem solvers and problem presenters. Training and development programs for e-business projects should be aimed at developing all those affected by it in the organisation. Senior and top management should be educated about e-business so that they can comprehend the benefits of the application and its requirements providing the resources to effectively implement and manage the innovation. If the decision makers are alienated from technology they will be reluctant to support the purchase of newer evolving technologies. For IT managers, e-business leaders, software engineers or system analysts, an appreciation of the production process, business attributes (for example, accounting, marketing, inventory management), ergonomics and psychology will be helpful in designing integrated systems. Managers and supervisors also require training to cope with changes and forge allied relationship with their subordinates as a result of e-business. Their roles are sometimes changed to team leaders for which they require appropriate training in motivation, communication and appraisal techniques. Appropriate training will provide employees with the technical, conceptual, analytical and problem-solving skills enabling them to adapt to uncertainties with unanticipated changes. The cost of training can be justified by the long-term expected contribution of skilled employees to the productivity of the company. b. Health and SafetyHealth and safety of employees is another important consideration at the planning stage. The intense computerisation that accompanies business imposes risks of VDU (video display unit) exposure, radiation, risks to vision, stress related problems and physical injury such as RSI (repetitive strain injury). E-business implementation will require planning for proper ergonomics so that risks associated with computer-based technologies are avoided. Addressing ergonomics issues will result in methods of designing machines, operations, workstations and environments so that they match human capabilities and limitations. Information on safety issues can be incorporated in the training programs. c. Staffing, Reward System and New Job DesignsA series of staffing issues regarding redeployment, retrenchment, higher salaries, improved benefits or recruitment of additional staff is an important consideration before e-business is implemented. New job designs can be reinforced with appropriate rewards. Rewards encourage employees to accept change, take up training and new or additional responsibilities. The reward system will need to be carefully designed with respect to fairness and equity.
|
legal disclaimer
1) Our website is not responsible for the information contained by this article as well for any and all copyright infringements by authors and writers. E-articles is a free information resource. If you suspect this article for any copyright infringements, please read the Terms of service and contact us to investigate the problem.
2) The E-articles directory team is not responsible for inaccuracies, falsehoods, or any other types of misinformation this tutorial may contain and will not be liable for any loss or damage suffered by a user through the user's reliance on the information gained here. Please read the Terms of service
Useful tools and features
If you like this article (tutorial), please link to it from your web page using the information above. Linking to this page, this is the only way to help us improve our service, the same time providing your visitors with a way to improve their online experience.
related articles
With an affiliate program, you can employ any person on the World Wide Web to be your virtual sales person. All that person has to do is to refer people to your products. Whenever someone they refer makes a purchase, you just have to pay the affiliate a percentage of the selling price of the product. You can have hundreds, if not thousands, of affiliates promoting your product and your web presence will be huge! What am I talking about? How can these things be done? If a prospect decides to buy you...
2. The Evolution of Business to Business Commerce
Electronic business-to-business commerce has progressed through a number of phases of development based upon a series of changes in technology: Electronic Data Interchange, area networks (Value Added Networks), and the Internet. In the 1960s and 1970s, mainframe solutions focused initially on internal automation and proprietary EDI links with suppliers. EDI has been primarily used in the subcontracting area and has been proven most effective in supporting operational-level applications, mainly due to its limited technical ca...
3. Models of B2B Commerce
Although the exploitation of Internet technologies at the business-to-business level is in its infancy, a number of models have begun to emerge that manage transactions between buyers and suppliers: 1. Established Buyer-Supplier Relationship This is a pre-determined one-to-one relationship between a buyer and supplier that is supported by electronic commerce technologies. Due to the aforementioned limitations associated with EDI, companies have now turned their attention towards the Internet to support these type...
4. Which are the abilities of and E commerce leader
Which are the abilities of and Ecommerce leader (q) Two groups, known as leaders and followers, were identified from the survey results. They include organizations that have achieved profit or productivity gains from e-commerce implementation and those that have not. The leaders and followers displayed distinct sets of characteristics in terms of ecommerce adoption, implementation, and integration. With regard to ecommerce, ‘leaders’ are those for whom ‘very good’ or ‘excelle...
5. Benefits of the E Commerce Market
The letter “e” lost much of its language-domineering swagger with the fall of the dot-com economy. Technology marketers, journalists, and analysts now cringe at “e”-inspired products and concepts. Venture capitalists hide their money-stuffed mattresses when Silicon Valley experts drop by with business plans. Yet, electronic commerce veterans in some of the largest companies in the United States, companies such as Ford, Cisco, Wal-Mart, Procter and Gamble, McKesson, and Compaq, see opportunity in the midst ...
6. Roles and Challenges in Business to Business E Commerce
Before solving key issues in B2B e-commerce, it is important to understand the key roles that companies or individuals within companies play. There are four primary roles in B2B e-commerce. Every company plays at least one of them, and many companies play multiple roles. Suppliers: Businesses that market and sell goods or services directly to business customers through traditional or other sales channels, ideally selling directly to their customers’ Web-based procurement systems and electronic mark...
7. Identifying the Strategic Opportunities of E Business Innovation
E-business in organisations is linked with the Internet and the growth in the use and application of computers. The identification and establishment of strategic opportunities of e-business for the firm will lead to an understanding of the innovation and its justification for improved business, competitiveness and customer service. Suggested a four stage 'strategic breakout' model addressing initiation, diagnosis of the industry environment, breakout to establish a strategic target and transition or plotting a migration path, emphasis...
8. Advantages of E Partnerships and Virtual Organizations
The greatest advantage of e-partnership and virtual organization lies in the fact that it eliminates the physical boundaries of organizations, and that cross-functional teams and organizations are able to operate and collaborate across space and time by communicating with each other via electronic channels. The Internet becomes the most important interface between participating organizations, teams and individuals. The e-partnerships and virtual organizations allow businesses to sell and deliver products and services across the world ...
9. Disadvantages of E Partnerships and Virtual Organizations ~ Issues and Problems
However, like e-business and e-commerce, e-partnership is also facing a range of issues related to the use of the Internet as well as the reliance on inter-organizational interfaces. The key issues identified are: Challenges and risks of e-partnerships and virtual organizations; Productivity and revenue-sharing in e-partnerships and virtual organizations; Transferring and sharing core competencies between participating organizations; Sharing power and empowering amongst participating...