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1. STRATEGIES FOR DEALING WITH AWKWARD SITUATIONS
Break-away conversations: Say: ‘I’m sorry, would you mind rejoining the group as this is really interesting?’ Digressions: Say: ‘That’s interesting, what do the rest of you think about . . . ’ (back to the topic) Silences: Remain silent. Someone will speak as they will begin to feel uncomfortable. If no one does, ask the question again. Dominance: First of all stop making eye-contact and look at other people expectantly. If this fails, say: &lsquo...

2. ADVANTAGES AND DISADVANTAGES OF OPEN AND CLOSED QUESTIONS
OPEN QUESTIONS Tend to be slower to administer. Can be harder to record responses. May be difficult to code, especially if multiple answers are given. Do not stifle response. Enable respondents to raise new issues. Respondents tend to feel that they have been able to speak their mind. In self-administered questionnaires, respondents might not be willing to write a long answer and decide to leave the question blank. How do you know ...

3. HOW TO OBTAIN A HIGH RESPONSE ~ LENGTH AND ORDERING OF QUESTIONS
When you’re constructing a questionnaire, keep it as short as possible. If it has to be longer because of the nature of your research, think about whether your respondents will actually take the time to fill it in. Some people will do so if they feel there is some personal benefit to be gained. This is why long consumer behaviour surveys offer entry into large prize draws for completed questionnaires. If your budget is limited, you might be able to offer a copy of the final report or other information w...

4. DOs AND DON`Ts OF MAKING PRESENTATIONS
DO Arrive early and make sure the room is set out in the way that you want. Make sure that all the equipment is available and that you know how to work it. Try to relax and breathe deeply. Acknowledge that this is your first presentation and people will tend to help you along. Produce aide memoirs, either on cards, paper, OHP transparencies or presentation software such as PowerPoint. Make it clear from the outset whether you are happy to be interrupted or whether q...

5. TELEMEDICINE
Telemedicine provides medical services through the assistance of  telecommunications.  Telemedicine  does  not  completely replace medical expertise, but it is critical to providing quality and efficient health care services. Telemedicine is a rapidly growing part of the medical information management market and is one of the largest and fastest growing segments of the healthcare device industry. The expected revenue by the end of 2000 is $21 billion. In the United States, more than  60 percent ...

6. Get online Office phone systems, Telephones for your business at a first fleeting look
The significance of phone systems to a small or medium-sized business or offices can not be overstated. Like a storefront or symbol or a website, the office phone systems frequently is the first contact a client with your business. The phone systems are an enormously imperative section of equipment and a good office phone system is at the centre of any well running organization. In today’s modern commercial background it is impractical to do business without them. A high-quality office phone systems enable you to continu...

7. Teleseminar Secrets Reveal: The 8 Humiliating Mistakes When Host Teleseminars
What are the 8 most humiliating mistakes made when they are hosting teleseminars, and how can almost anyone learn to avoid them? When people are hosting their teleseminars, sometimes they are too careless to have some silly mistakes. These mistakes can decrease the rates of tele-registrants coming to the call and listen to live. These can also lead people drop off the call. Sometimes these mistakes can be very small, but they are still important to be noted before or during the ...

8. Failure to Communicate (q)
What's your small business like? Are you running it out of your home? Do you have members of your team or staff dispersed amongst several geographic areas? There are a plethora of communication mechanisms these days from portals, communities, web folders, virtual data centers to instant messaging, voice-over-IP, and the good old telephone. What challenges do you face as a small business? I can bet that some of those challenges are data collection and storage and voice communication (whether it be in person, per phone, per voi...

9. Electronic Conference: how to run it
Webcasts and teleconferences are relatively simple to set up, and can be done on very short notice, although notice there must be to avoid problems with Rules of Disclosure. They are, in effect, simply conference calls. Web sites give instant access to new and constantly updated information. E-mail is as ubiquitous as the telephone, and can be made secure. The internet—and, therefore, the webcast or e-mail—reach around the world at no additional cost. The teleconference does not, except at great expen...