1. Open Internet Explorer and go to http://testedproducts.windowsmarketplace.com.

2. In the window that appears, click Printers in the hardware category list.

3. In the resulting Printers page, locate your printer in one of three ways:

• Click a category of printer and find your printer in the resulting list.

• Click the manufacturer company for your printer and locate your printer in the resulting list.

• Use the alphabetical listing of printers. (Note that there are 436 pages of these listings, so click the Sort By field and page links at the top to get to your model name.)

4. When you locate your model of printer, click it to see detailed information about what versions of Windows it is compatible with.

Beyond being compatible with Windows Vista, here are some sneaky printer problems to look for: The printer isn’t connected to the computer; the printer isn’t plugged in; the printer driver is out of date; the printer doesn’t have an ink cartridge in it; the printer isn’t set up as the current printer (so you’re printing to some other printer or trying to print to a printer that’s no longer connected to your computer); or the printer lid is open.

You can also find a link to the Windows Tested Products List Web site through the Troubleshooting section of Help and Support, in the Hardware and Drivers section.